Data guides · Field operations

Finding and exporting your Arrivy data

Use reporting for task counts and confirm full-history extraction with support. Measure the retained history across the relevant record types, not just the current working list.

Unit
records
Category
Field operations
Updated
October 2026

What it holds

Tasks connect to customer information and operational execution history. Notes, completed forms and photos may accompany tasks, but attachment coverage must be confirmed for any extraction.

Where Arrivy shows the size

  1. Use an account with reporting access and open the available task reports.
  2. Select the entire usage period and read the task total.
  3. If totals are unavailable, request task, customer and attachment counts from support.

Plan and admin role. Standard includes Performance Reporting and Premium includes Advanced Reporting. API access is listed for Enterprise and Custom, not Standard or Premium.

Exporting the full history

  1. Ask support for the full-history task export procedure and the available file format.
  2. Confirm whether task notes, forms, photographs and other attachments are included.
  3. On Enterprise or Custom, arrange developer retrieval of task data through the API.

Public guidance does not establish export formats, row limits or attachment completeness; obtain account-specific confirmation before planning a transfer.

You don't need to run an export to talk to us, and there's no need to clean it first — removing personal data is part of our work.

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