Finding and exporting your Shopify data

What it holds

Shopify contains orders, customer profiles, product catalogues and payment history. Product images and other media are not embedded in the standard catalogue CSV.

Where Shopify shows the size

1. As owner or a staff member with Analytics Reports permission, open Analytics > Reports.
2. Choose an order-count report and cover the first order through today.
3. Check against Orders > Export using a historical date range and count unique order numbers.

Plan and admin role. Staff need Reports permission for analytics and the relevant Export permissions for Orders, Customers and Products. API access is separately controlled by app scopes.

Exporting the full history

1. In Orders > Export, select Orders by date, set the full period and export orders; also export transaction histories.
2. Export all customers from Customers > Export and all products from Products > Export.
3. For large datasets, use GraphQL Admin API bulk queries with the required scopes and retain the resulting JSONL files promptly.

Up to 50 orders can download directly; larger or date-range exports are emailed. Payment-history exports contain captured payments rather than authorisations.

Customer exports have a 15 MB limit. Product CSVs reference images by URL rather than including the files.

Apps normally access only the latest 60 days of orders; older history needs approved read_all_orders access. Split oversized exports and verify date coverage.

You don't need to run an export to talk to us, and there's no need to clean it first — removing personal data is part of our work.